Yes, we deliver to apartments, though drivers are generally not required to bring boxes directly to your front door.
Because boxes are packed with insulated liners and ice packs, they can be safely left for up to 8 hours, but you should always add specific drop-off instructions to your account.
To ensure a smooth delivery to your apartment, keep the following in mind:
Access Instructions: Ensure you provide clear instructions (e.g., your building's buzzer code, a safe place for the driver to leave the box, or whether it can be left with the leasing office or concierge).
As a default standard, the driver will try to leave the box inside the foyer of your building or as far as possible to where they have access. If they do not have access to get inside the building, they will leave it outside the building.